Frequently Asked Questions
What's your response time?
What's your response time?
We typically respond to inquiries within 24 business hours. Our support team works Monday through Friday, 9 AM to 5 PM EST.
Do you offer phone support?
Do you offer phone support?
Yes, you can reach our support team during business hours. Contact details are below. We're here to help!
How can I track my order?
How can I track my order?
Once your order ships, you'll receive a tracking number via email. You can use this number to monitor your package's journey in real-time.
What's your return policy?
What's your return policy?
We offer 30-day returns on most items. Visit our Returns page for full details on how to initiate a return and what items are eligible.